FAQ

 


What exactly do you do?

The technical term is Business Process Outsourcing, more specifically ITES-BPO.

This is just a fancy way of saying, that we perform non-core (back office) business functions so you can focus on core (sales) activities — and we usually do so off-site, through the use of the internet and mobile technology.


What areas do you service?

Virtual assistance is geographically boundless. We have Clients representing more than half of the 50 United States, plus a few overseas with assets in the United States.


What about onsite support?

Most business functions can be handled through the use of computers, tablets, and smartphones.

Onsite requests are rare. In these cases, we will send a team member if available, or refer you to another company. We are a small team, with "boots on the ground" in select major markets throughout the Central Time Zone. Our headquarters is in Des Moines.


Why Des Moines? Isn't that in Iowa?

Come visit and see for yourself! https://www.dsmpartnership.com/news-media/rankings 


Are your services tax-deductible?

In most cases, yes! Please consult with your CPA or tax professional.


How long have you been around?

We were established on June 1st, 2010.


Are you a franchise? How can I become a Franchisee in my city?

Please check back in 2020.