FAQ


    What exactly do you do?

    The technical term is Business Process Outsourcing, more specifically ITES-BPO.

    This is just a fancy way of saying, that we perform non-core (back office) business functions so you can focus on core (sales) activities — and we usually do so off-site, through the use of the internet and mobile technology.


    Are you a staffing company/employment agency?

    No. We are, however, an alternative to these traditional business models.


    What areas do you service?

    Virtual assistance is geographically boundless. We have Clients representing more than half of the 50 United States, plus a few overseas with assets in the United States.


    What about onsite support?

    Most business functions can be handled through the use of computers, tablets, and smartphones.

    Onsite requests are extremely rare. Examples of nonvirtual services may be found here. In these cases, we will send a team member if available or refer you to another company.

    We are a small team, with "boots on the ground" in select metropolitan areas throughout the Central Time Zone, headquartered in Des Moines.


    Why Des Moines? Isn't that in Iowa?

    Come visit and see for yourself! https://www.dsmpartnership.com/news-media/rankings


    Are your services tax-deductible?

    In most cases, yes! Please consult with your CPA or tax professional.


    I'm ready to get started! What's next?

    Please contact us.